How to Fix Your App Loading Issues

Quick Solution: Clear Your Browser Data

If your platform isn't loading properly, clearing your browser's cache and cookies often solves the problem. Here's how:

1. While in your browser, press Ctrl + Shift + Delete (works in Chrome, Firefox, Edge, and Internet Explorer)
2. Select options to clear both cache and cookies
3. Click the clear/delete button
4. Close your browser completely
5. Restart your browser and try accessing the app again

This helps because your browser stores old versions of websites that may conflict with the current version of our app.

If you're still having trouble after trying this, please contact our support team.