Introduction
As the holidays approach, we want to share our adjusted support schedule to ensure you have continued access to assistance throughout the season.
Holiday Closures
Our team will be offline on the following dates to celebrate the holidays. Any tickets submitted during this time will be addressed as soon as possible when we return:
- July 4, 2025 (Independence Day Observed)
- September 1, 2025 (Labor Day Observed)
- November 27-28, 2025 (Thanksgiving Observed)
- December 25, 2025 (Christmas Day Observed)
Support Availability
We're proud to offer support every weekday outside of the holidays listed above. You can reach us by:
- Submitting a request through our Support Portal
- Emailing us at support@visitingmedia.com
Our team is ready to assist and will respond as quickly as possible during business hours.
Regular Business Hours
Our support team is available during the following times:
- Monday to Friday, 8 AM EST – 5 PM PST
Need additional help? Submit a support ticket through our Support Request Form and our team will assist you promptly.