Introduction Our support team observes select federal holidays throughout the year. During these times, our regular support hours may be modified or temporarily unavailable.
Upcoming Holiday Schedule
Our support team will be observing the following holidays with suspended support hours:
Remaining 2025 Holidays
- Thanksgiving: Thursday, November 28, 2025
- Day After Thanksgiving: Friday, November 29, 2025
- Christmas Day: Wednesday, December 25, 2025
2026 Holiday Schedule
- New Year's Day: Thursday, January 1, 2026
- Martin Luther King Jr. Day: Monday, January 19, 2026
- Memorial Day: Monday, May 25, 2026
- Juneteenth: Friday, June 19, 2026
- Independence Day: Saturday, July 4, 2026 (Observed: Friday, July 3, 2026)
- Labor Day: Monday, September 7, 2026
- Thanksgiving: Thursday, November 26, 2026
- Day After Thanksgiving: Friday, November 27, 2026
- Christmas Day: Friday, December 25, 2026
For critical issues during any holiday: Contact escalations by phone at (503) 427-9786 * 2 (Support). If your call is not answered, please leave a voice message.
What to Expect During Holidays
During observed holidays, you can expect:
- Regular support tickets will be addressed on the next business day
- Critical issues can be escalated via the phone number above
Need additional help? Submit a support ticket through our Support Request Form and our team will assist you promptly.