Introduction
Sharp, professional visuals make all the difference in showcasing your properties. Following SalesHub™'s image quality and file size guidelines ensures your content looks stunning on every device while loading quickly for prospects.
Image Quality Standards
For crystal-clear visuals that impress prospects, use these specifications:
- Recommended Resolution: Full HD (1920 × 1080 pixels)
- Aspect Ratio: 16:9 format (standard widescreen)
- Result: Sharp, professional images that display beautifully on all screens
Full HD resolution ensures your images look professional on large monitors, mobile devices, and everything in between—no pixelation or blurriness to distract from your properties.
File Size Limits by Upload Type
All content types have a maximum file size of 200 MB:
- Branding files (logos, company icons)
- Voice memos and audio content
- Asset Library uploads (images, documents)
- Property profile pictures
Videos: Videos require links only—direct uploads are not supported. Need help converting video files? Our support team can assist with format recommendations.
Best Practices for Image Optimization
Start with high-quality sources - Use images from professional photographers or high-resolution cameras. You can't improve a low-quality image after the fact.
Meet the 1920 × 1080 minimum - This prevents blurriness and pixelation, especially when prospects view your content on large screens or zoom in on details.
Compress without sacrificing quality - Use tools like TinyPNG or Squoosh to reduce file sizes while maintaining visual clarity. Smaller files mean faster loading times.
Test before uploading in bulk - Upload one image first and verify it displays correctly across devices before uploading your entire library.
Optimize for performance - Properly sized images improve page load times and system responsiveness, creating a smoother experience for prospects browsing your properties.
Quick Troubleshooting
Image looks blurry after upload? Your original resolution is below 1920 × 1080. Source a higher-quality version before re-uploading.
File won't upload? Check that your file size is under 200 MB. Compress the file or reduce dimensions slightly if needed.
Page loads slowly? Large file sizes can slow performance. Compress images to balance quality and loading speed.
Need additional help? Submit a support ticket through our Support Request Form, and our team will assist you promptly.