Introduction
As your property evolves through renovations, rebranding, or seasonal changes, your digital content should reflect these updates. This article explains when and how to request reshoots to ensure your SalesHub™ content accurately represents your current property.
When to Consider Reshoots
Reshoots are typically recommended in the following situations:
- After completing significant renovations or remodeling
- Following a brand refresh or property rebranding
- When seasonal features need to be highlighted (e.g., winter amenities, summer landscaping)
- If specific areas were unavailable during the original photoshoot
- When new amenities or features have been added to your property
Step-by-Step Reshoot Process
1. Request Initiation
If you have recently renovated and need us to revisit and capture your space again, please inform your Customer Success Manager. They will guide you through the next steps and provide the necessary forms.
2. Assessment and Planning
Once you've contacted your Customer Success Manager, they will provide a form for you to:
- Discuss the specific areas that need to be recaptured
- Provide information about any associated costs
- Work with you to schedule an appropriate time for the reshoot
3. Preparing for Your Reshoot
To ensure a successful reshoot:
- Confirm that renovations are fully complete before scheduling
- Ensure all new furnishings and decorative elements are in place
- Follow our standard photoshoot preparation guidelines for the areas being reshot
- Designate a point person who can provide access to all necessary spaces
4. During and After the Reshoot
- Our photography team will capture only the areas specified in your reshoot plan
- After processing, your new content will be integrated with your existing media
- Your Project Manager will notify you when new content is available
Best Practices for Maintaining Current Content
- Plan ahead: Schedule reshoots well in advance, especially during peak seasons
- Maintain consistency: Consider lighting and styling consistency with existing content
- Update regularly: Review your digital content annually to ensure it accurately represents your property
- Coordinate timing: Align reshoots with your marketing calendar for seasonal content
Frequently Asked Questions
Q: How quickly can reshoots be scheduled? A: Typically, reshoots can be scheduled within 2-4 weeks of your request, depending on current demand and your location.
Q: Do I need to prepare differently for a reshoot compared to an original photoshoot? A: Preparation requirements are the same. Please refer to our Photoshoot Readiness Checklist for detailed preparation guidelines.
Next Steps
Contact your Customer Success Manager to discuss your reshoot needs and begin the planning process. They can provide guidance on timing, costs, and preparation to ensure your updated content effectively showcases your property's improvements.