Overview
This article explains how customers of Visiting Media can send billing questions or inquiries.
Solution
For standard billing questions, please email: Billing@visitingmedia.com
This email address is monitored by our dedicated billing team who can assist with various financial inquiries.
Additional Information
- Please include your account name in your email subject line
- Specify the invoice number if your question relates to a specific invoice
- Include relevant dates or billing periods
- Attach any necessary documentation (such as invoice screenshots)
- Our billing team typically responds within 1-2 business days
Common Billing Questions
Here are some examples of questions our billing team can help with:
- Questions about charges on your invoice
- Billing cycle inquiries
- Payment method updates
- Tax exemption requests
- Billing address changes