Introduction
SalesHub TrueTour content can be experienced through virtual reality headsets with some limitations. While full VR integration isn't available in SalesHub, you can still access VR functionality for certain content types.
Recommended VR Equipment
- Meta Quest 2
- Meta Quest 3 (formerly Oculus)
- Meta Quest Pro
The Meta Quest series provides the optimal balance of portability and performance for viewing immersive content.
Current VR Capabilities in SalesHub
What Works in VR:
- 3D Models (Matterport) - Have built-in VR functionality
- 360° Content - Can be accessed in VR with workarounds
SalesHub Limitations:
- Native VR support not yet available in SalesHub interface
- VR button may be blocked by the share button overlay
- VR works best when content is accessed directly from Asset Library links
Accessing VR Content from SalesHub
For Matterport 3D Models:
- Copy the link directly from your Asset Library (not through SalesHub presentation)
- Open the direct link in your VR headset's browser
- Click the VR icon to enter VR mode
- Navigate using head movements or controllers
Workaround for SalesHub Interface:
- Collapse the left-hand menus in SalesHub
- Expand the "Highlights" carousel in the bottom left corner
- This raises the VR button above the share button
- Click the VR icon to enter VR mode
Via Mobile Device:
- Scan the QR code for your content
- Select "Enter VR mode"
- Tap the goggles icon
- Turn your device horizontally and place it in the headset
- Use navigation arrows to move between spaces
Technical Requirements
- Stable internet connection required (no offline viewing)
- Updated VR headset firmware
- Current web browser on headset
- WebXR-compatible device
Custom VR Tour Upgrades
For enhanced VR experiences beyond standard SalesHub capabilities, we offer custom VR tours that include:
- Optimized navigation designed specifically for VR
- Custom buttons or arrows for seamless movement
- Specialized design elements for headset viewing
- Enhanced user experience without menu interference
Pricing:
- First scene: $250
- Additional scenes: $15 each
- Standard turnaround: 3-4 weeks
Best Practices
- Test VR functionality using direct Asset Library links
- Ensure headset and browser are updated for optimal performance
- Consider custom VR tours for frequently shared content
- Use Meta Quest series for best compatibility
Troubleshooting Common Issues
- VR button blocked: Use the workaround to collapse menus and expand highlights
- Poor performance: Ensure stable internet connection and updated browser
- Content not loading: Try accessing via direct Asset Library link instead of SalesHub presentation
Next Steps
Contact our team to discuss custom VR tour options or to get assistance with accessing your SalesHub TrueTour content in VR.
Need additional help? Submit a support ticket through our Support Request Form and our team will assist you promptly.